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Collingwood Primary School, North Shields - Welcome to Our New School Website!

Complaints Policy

This guidance is based on the principle that, where at all possible, complaints will be dealt with informally between the school staff and the complainant.

Where concerns are raised the school intends for these to be dealt with:

  • Fairly
  • Openly
  • Promptly
  • Without Prejudice

Please download the Complaints procedure below or request a paper copy from school.

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